Overview

TeamDynamix (TDX) is a cloud-based platform that offers a variety of services for managing projects and services, including creating and managing project plans, status reporting, team collaboration, task assignments, resource management, and time tracking.

Technology Services uses TDX as our IT ticketing tool, enabling quality and consistent IT customer service across the entire university. Campus members can use the IT Service Portal (powered by TDX) to find answers to questions, request services and get service help for problems.

Getting Started

Log in to the IT Service Portal to get help, request a service or see how-to documentation in the Knowledge Base. 

Help and Support

Getting Started Guides for the IT Service Portal are available. If you have questions about the IT Service Portal, please fill out this form.

Contact Information

Email
helpdesk@tamu.edu
Phone
979.845.8300

Cost

Billing details for the TDX service are being finalized.

Request

If you are interested in using TeamDynamix as a ticketing solution for your organization’s business processes, please fill out this form. Please note: Technology Services' efforts are currently focused on the IT implementation. Discussions with interested departments will begin in Summer 2025.